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Terms & Conditions

These Terms govern your relationship with the operator of rim-rock-casino as presented on rim-rock-casino-ca.com, effective as of 6 November 2025. By accessing and using rim-rock-casino-ca.com, you accept and agree to be bound by these Terms, all applicable laws and regulations of Canada and the Province of British Columbia, and all policies referenced herein. Please read these Terms carefully before accessing or using any services.

Definitions

  • Operator: The legal entity controlling and managing rim-rock-casino-ca.com, owned and operated by the British Columbia Lottery Corporation (BCLC), a Crown Corporation under the Gaming Policy and Enforcement Branch (GPEB) of British Columbia, Canada.
  • User: Any individual who accesses, registers, or uses the services provided on rim-rock-casino-ca.com.
  • Player: A registered User who engages in betting, wagering, or participating in games of chance on rim-rock-casino-ca.com.
  • Bet: Any monetary stake placed by a Player on a game, event, or outcome available on rim-rock-casino-ca.com.
  • Bonus: Promotional credits, free spins, or other incentives provided by rim-rock-casino-ca.com, subject to specific terms and conditions.
  • Wager: The act of risking money or Bonus funds on any game or event offered by rim-rock-casino-ca.com.
  • Account: The unique user profile created by a Player, containing personal, financial, and transactional information for use of rim-rock-casino-ca.com services.
  • KYC (Know Your Customer): Regulatory process requiring Users to provide documentation verifying their identity and eligibility.
  • Responsible Gambling: A set of policies and tools implemented by rim-rock-casino-ca.com to promote safe and controlled gambling behavior in compliance with Canadian law.

Account Registration

User Eligibility and Age Verification

  • Minimum Age: Only individuals aged 18 years or older and residing within permitted jurisdictions (British Columbia, Manitoba, and Saskatchewan by agreement) may register and use rim-rock-casino-ca.com. The Operator reserves the right to request proof of age at any time and to restrict access to those failing to provide satisfactory documentation.
  • Compliance: Registration is prohibited for persons located outside permitted regions, or for those otherwise restricted by Canadian law or the Operator's internal policies.

Account Creation Process

  1. Registration: Users must provide accurate personal information, including full legal name, valid email address, date of birth, and current residential address.
  2. Email Verification: Upon registration, Users will receive a verification email and must confirm their address to activate the account.
  3. KYC Documentation: Users are required to submit government-issued identification and proof of address to comply with anti-money laundering (AML) and KYC obligations. The Operator may request additional documents to verify eligibility at any time.

User Obligations

  • Accuracy of Data: Users must ensure all registration and account information remains true, accurate, and up to date. Providing false or misleading information may result in account suspension or termination.
  • Password Security: Users are responsible for maintaining the confidentiality of login credentials and for all activity conducted through their account. Any unauthorized use must be reported immediately to rim-rock-casino-ca.com support.

Regional Compliance Note: These requirements are established in accordance with the Gaming Control Act, GPEB, and BCLC policies for British Columbia and applicable federal laws.

Betting & Gameplay Rules

Placing Bets and Wagers

  • Betting Limits: Minimum and maximum bet amounts are clearly displayed for each game or wagering option. Players are solely responsible for managing their betting activity within these limits.
  • Types of Bets: rim-rock-casino-ca.com offers various forms of betting, including slots, table games, live dealer, and specialty games, each subject to specific rules and odds as published on the site.

Bet Cancellation and Modification

  • Finality of Bets: Once confirmed, bets and wagers are final and cannot be cancelled or modified, except in cases of clear technical error or system malfunction as determined by the Operator.
  • Technical Failures: In the event of network interruptions or technical issues affecting game outcomes, rim-rock-casino-ca.com will review and resolve disputes in accordance with published policies and applicable law.

Conduct & Fair Play

  1. Player Behavior: All Players must treat other Users, staff, and live dealers with respect. Insults, abusive language, harassment, or inappropriate conduct in chats or during play are strictly prohibited and may result in account suspension or permanent ban.
  2. Fraud and Collusion: Any attempt to manipulate game outcomes, engage in fraudulent activity, or collude with other Players is strictly forbidden and will result in immediate account closure and forfeiture of funds, subject to reporting to regulatory authorities.

Regional Compliance Note: These rules are enforced in accordance with the standards of BCLC, GPEB, and the Criminal Code of Canada.

Bonus Terms

Bonus Activation and Wagering Requirements

  • Eligibility: Bonuses are offered at the sole discretion of rim-rock-casino-ca.com and are subject to published eligibility criteria, including geographic and account status restrictions.
  • Activation: Players must follow the specific instructions for each Bonus offer, including any required opt-in or code entry. Some Bonuses may require a qualifying deposit.
  • Wagering Requirements: Unless otherwise specified, Bonuses are subject to a minimum wagering requirement (e.g., 35x) within a specified timeframe (e.g., 30 days from activation). Failure to meet these requirements will result in forfeiture of Bonus funds and any associated winnings.

Prohibited Actions and Games

  • Game Restrictions: Certain games may be excluded from Bonus play or may contribute differently toward wagering requirements. These exclusions are detailed in the Bonus terms on rim-rock-casino-ca.com.
  • Abuse Prevention: Any attempt to abuse Bonus offers, including but not limited to multiple account registrations, fraudulent activity, or prohibited betting patterns, will result in Bonus cancellation and potential account suspension.
  • Promotion Combination: Unless expressly stated, Bonuses and promotional offers cannot be combined. Only one active Bonus per Player is permitted at any time.

Regional Compliance Note: All Bonus policies adhere to BCLC and GPEB promotional guidelines for responsible gambling in Canada, with enforcement of anti-abuse protocols and transparent communication to Players.

Payments & Withdrawals

Deposit Methods and Limits

  • Accepted Methods: rim-rock-casino-ca.com supports deposits via credit/debit cards, e-wallets, direct bank transfers, and select cryptocurrencies, subject to availability and regional regulations.
  • Deposit Limits: Minimum and maximum deposit amounts are set per transaction and may vary by method. Players are responsible for adhering to these limits, which are published on the site and updated periodically.
  • Fees: rim-rock-casino-ca.com does not charge fees for deposits, but third-party financial institutions may impose their own charges. All applicable fees are disclosed prior to transaction completion.

Withdrawals and Processing

  1. Withdrawal Requests: Withdrawals may only be made to accounts or wallets registered in the Player's name and previously used for deposit, unless otherwise permitted by the Operator. Processing times may range from 24 hours to 5 business days depending on method and verification status.
  2. KYC and AML Compliance: All withdrawal requests are subject to identity verification and anti-money laundering checks. The Operator reserves the right to withhold or reverse transactions pending satisfactory completion of these checks.
  3. Withdrawal Limits: Maximum withdrawal amounts may apply per transaction, day, or month as published on rim-rock-casino-ca.com, subject to regulatory requirements.

Refunds and Bonus Reversals

  • Refunds: Bets placed and confirmed are generally non-refundable unless a technical error or game malfunction is proven. Refunds for Bonus funds are not permitted except in exceptional circumstances as determined by the Operator.
  • Bonus Reversals: rim-rock-casino-ca.com reserves the right to reverse or reclaim Bonuses and associated winnings where abuse or breach of Bonus terms is detected.

Regional Compliance Note: All payment and withdrawal processes comply with BCLC, GPEB, and Canadian financial crime regulations, including the Proceeds of Crime (Money Laundering) and Terrorist Financing Act.

Limitation of Liability

Operator Obligations

  • Fairness and Accuracy: rim-rock-casino-ca.com is committed to providing fair and transparent gaming, with all games regularly tested for randomness and compliance with regulatory standards.
  • Service Availability: The Operator makes reasonable efforts to maintain uninterrupted access to services but does not guarantee continuous or error-free operation.

Exclusions of Liability

  • Technical Failures: The Operator shall not be liable for losses resulting from technical failures, system errors, network interruptions, or force majeure events beyond its reasonable control.
  • User Responsibility: Players are responsible for the security of their devices, internet connections, and compliance with local laws.
  • Third Parties: rim-rock-casino-ca.com is not liable for the actions, omissions, or policies of third-party service providers, including payment processors.

Maximum Compensation

  • Limitation: The maximum liability of the Operator for any claim arising from the use of rim-rock-casino-ca.com shall not exceed the amount of the Player's last bet or wager, to the extent permitted by applicable law.

Regional Compliance Note: These limitations are in accordance with the Gaming Control Act, BCLC, and Canadian consumer protection laws as of 2025.

Intellectual Property Rights

  • Ownership: All content, software, graphics, logos, and trademarks displayed on rim-rock-casino-ca.com are the exclusive property of the Operator or its licensors and are protected by Canadian and international intellectual property laws.
  • Restrictions: Users may not copy, reproduce, modify, distribute, publicly display, or create derivative works of any content or software from rim-rock-casino-ca.com without the prior written consent of the Operator.
  • Enforcement: Unauthorized use of intellectual property may result in civil or criminal penalties and the immediate termination of the User's account.

Privacy & Data Protection

rim-rock-casino-ca.com processes all personal data in strict accordance with its published Privacy Policy and applicable Canadian data protection laws, including the Personal Information Protection Act (PIPA) of British Columbia. By using the site, Users consent to the collection, use, and disclosure of their information as described in the Privacy Policy.

Changes to Terms

  • Notification Procedure: rim-rock-casino-ca.com reserves the right to update or amend these Terms at any time. Users will be notified of material changes via email, site notice, or banner notification at least 7 days prior to the effective date of such changes.
  • Continued Use: Continued use of rim-rock-casino-ca.com after the effective date constitutes acceptance of the updated Terms. If a User does not agree to the revised Terms, they must discontinue use and may request account closure.

Regional Compliance Note: This procedure is compliant with Canadian consumer protection standards and BCLC communications policy.

Termination & Suspension

Grounds for Account Action

  • Breach of Terms: The Operator may suspend or terminate a User's account for violation of these Terms, provision of false information, fraudulent activity, or any conduct deemed harmful to rim-rock-casino-ca.com, its Users, or regulatory compliance.
  • Legal Requirement: The Operator will suspend or close accounts as required by law, regulatory directive, or upon receipt of a binding order from a competent authority.
  • Player Request: Users may request account closure at any time by contacting customer support. Self-exclusion and responsible gambling options are also available.

Procedure for Suspension or Termination

  1. Notification: Affected Users will be notified by email or phone of any suspension, termination, or restriction of account access, including the reason and applicable procedures for appeal or dispute.
  2. Refund of Funds: Upon lawful and verified account closure, the Operator will process withdrawal of any available balance to the User, subject to KYC and AML checks and deduction of outstanding obligations or penalties.

Regional Compliance Note: Termination procedures adhere to BCLC, GPEB, and Canadian legal requirements for user protection and fair process.

Governing Law & Jurisdiction

  • Applicable Law: These Terms and all use of rim-rock-casino-ca.com are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of laws principles.
  • Dispute Resolution: Any dispute arising from or related to these Terms or the use of rim-rock-casino-ca.com shall, in the first instance, be addressed through rim-rock-casino-ca.com's internal complaints and escalation procedures. If unresolved, disputes may be submitted to binding arbitration under the British Columbia Arbitration Act, or, where required by law, to the courts of the Province of British Columbia, Canada.
  • Jurisdiction: The courts of British Columbia shall have exclusive jurisdiction over any legal proceedings, except where otherwise mandated by applicable law.

Regional Compliance Note: These provisions ensure full compliance with Canadian and provincial legal frameworks as of 2025.

Contact Information

For all inquiries, support, or legal correspondence regarding rim-rock-casino-ca.com, please use the following contact details:

All communications should reference rim-rock-casino-ca.com for prompt and accurate processing. For privacy-related matters, see the Privacy Policy. For responsible gambling support, contact the GameSense Advisor or visit PlayNow.com.